Quality Is Not a Department.
It Is How We Work.

Stratnel operates a Quality Management System certified to ISO 9001:2015 by LRQA. Our quality procedures include contract review, controlled production parameters, structured dimensional inspection, traceable documentation, and regular internal audits to ensure compliance with client specifications.

A copy of our LRQA ISO 9001:2015 certificate or project-specific quality documentation is available upon request.

The achievable accuracy depends on the printing process, material, part geometry, orientation, size, and post-processing requirements. Unless otherwise agreed, our indicative process tolerances are:

These are general process guidelines and do not constitute a tolerance commitment for every feature. Please identify all critical dimensions and tolerances in a drawing when requesting a quotation so that Stratnel can review their feasibility and agree on an appropriate inspection plan.

Measurements are typically taken using calibrated vernier callipers and/or a height gauge on a surface plate. Our standard inspection generally covers selected, readily measurable dimensions across the three principal axes; it is not a complete inspection of every dimension in the drawing or CAD model. Full dimensional inspection or inspection of additional characteristics can be arranged when agreed before production.

Yes. Stratnel normally provides an inspection report covering at least one part from each line item in an order. If you require inspection of additional parts, specific dimensions, 100% inspection, material datasheets, certificates of conformity, or other documentation, please specify this when requesting a quotation, as additional requirements may affect price and lead time.

Please contact Stratnel promptly and provide the relevant Job ID, a description of the issue, and supporting photographs and/or measurement results.

We will review the part against the approved design, agreed specifications, tolerances, and inspection requirements. If a manufacturing defect or non-conformance is verified, Stratnel will, as appropriate, rework or replace the affected part at no additional cost, subject to agreed commercial terms.